Question 1

What's the best way to contact you?

Accepted Answer

You can contact us by email at info@ita-groupe.com for general inquiries, by phone at +1 (555) 123-4567 for immediate response, or via the contact form on this page. We respond to all inquiries within 24 business hours.

Question 2

Do you offer free consultations?

Accepted Answer

Yes! We offer a free 30-minute initial consultation to discuss your project, understand your needs, and advise you on the best digital solutions for your business. This no-obligation consultation allows us to provide you with a personalized proposal.

Question 3

What information should I prepare before contacting you?

Accepted Answer

For a productive consultation, prepare: a description of your business and goals, your approximate budget, desired timeline, examples of sites/designs you like, and any existing documentation (branding, content). The more prepared you are, the more precise we can be in our recommendations.

Question 4

Do you work with international clients?

Accepted Answer

Absolutely! Although we're based in Montreal, we work with clients worldwide. Our processes are fully adapted for remote work with modern collaboration tools, video conferencing, and asynchronous communication.

Question 5

What is your typical response time?

Accepted Answer

We respond to all contact inquiries within 24 business hours (Monday-Friday, 9am-6pm EST). For urgent matters or quick questions, our phone line is available during business hours with immediate response.

Question 6

Can I meet with you in person?

Accepted Answer

Yes, we welcome in-person meetings at our Montreal office (123 Business Avenue). Contact us in advance to schedule a meeting based on your availability and ours. Virtual meetings are also available for more flexibility.

Question 7

What happens after my first contact?

Accepted Answer

After your initial contact: 1) We schedule a free consultation (30 min) to understand your needs, 2) We send you a detailed proposal with quote within 3-5 days, 3) If accepted, we start with a kick-off meeting to launch the project.

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+1 (555) 123-4567

hello.itagroupe@gmail.com

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Frequently Asked Questions About Contact